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Faqs
General Questions
Questions About Enrollment, Payment, and Tuition
Questions on How classes Work and class Access
Questions About Student Skills
Questions About the Teacher Education and BTSA Standards

General Questions

How do I begin a class?

The first step is to register for a class. After the registration process is completed, you will be contacted via email with your login informtion. You can then access all course materials and activities by logging into the online class portal located the upper right hand corner of each page of this website. The instructor will contact you with the necessary information and instructions to perform class-related tasks using the Internet.
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What are the online classes like?

Our classes are disseminated, performed and completed entirely online using the internet as a tool to complete course assignments. Instructors provide you with the worksheets to guide you through specific internet activities with the final result being projects or lesson plans you have developed through the various online activities. Discussion forums and email allow you to directly interact with your instructor and other students.
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How long does it take to complete a class or program?
You have up to 3 months to complete each class. All of our classes are self paced. The class syllabus outlines all of the assigned readings and web resource links you will need to complete each lesson. Each lesson will give you specific information that can be practically applied to your classroom.
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When are classes offered?
Classes are offered on an open enrollment basis so there are no official start and finish dates. Once enrolled, you have up to 3 months to complete each class.
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How much do classes cost?

The cost for our online classes are $65 per inservice credit.

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Can I interact with my instructor and other students?
Yes, you can communicate with your instructor and other students in the bulletin board area by posting a topic or in the chat areas. You can also post questions directly to your instructor through email or through the discussion area in your online classroom.
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How do I gain access to my online class?
After completing registration and payment, you will receive a confirmation email stating that we have received your payment and your registration information. You will be asked to click on a link in the email that will take you to your login page. There, you will enter into your "My Home" page area. This is your personal space. When your class is about to begin, the link in your My classes section in your "My Home" page will be active and you will be able to enter into your online class. For other enrollment types, we will send you an email that will directly take you to your online classes.
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Are there tests, assignments, and grades?
There are no quizzes or tests, but there are varying numbers of assignments and an end-of-class grade that is essential to earn credit for your class.
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Is a textbook or other material required?
The classes are complete, and no textbook is usually required. Some classes have free downloadable learning material. When textbooks are required, you will be given a list of the material(s) needed and resources on how to obtain those materials.
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What are the minimum hardware/software requirements?

Access to a Computer - For Internet based classes, your computer system can significantly affect the quality of the class. If you have a faster system with more features, then you may enjoy the experience more.

PC

  • Intel Pentium processor or better (Pentium II or better recommended)
  • 64 MB RAM
  • CD-ROM Drive
  • 8 MB Video Card (resolution at least 800x600)
  • Sound Card
  • Speakers
  • Windows 95/98SE or Windows NT/2000/XP (Windows 98 or better preferred)
  • Internet Explorer 5 or better (with cookies enabled)
  • Windows Media Player 7
  • 56K modem (high-speed service preferred)
Apple:
  • Power PC CPU or better
  • 16MB RAM (64 recommended with 24 allocated to browser)
  • Monitor with 256-color display
  • Macintosh System 7.61 or better
  • 56K Internet Connection of better
  • Any Version 4 web browser or better

To DOWNLOAD A WEB BROWSER:

  • Microsoft Internet Explorer: To download the latest version of Internet Explorer for free, click here.
  • Netscape: To download the latest version of Netscape for free, click here.
  • Mozilla: To download the latest version of this free open-source browser, click here.
Note for AOL users: You'll need America Online Version 5.0 or higher

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Can I earn credit for an online class?
classes can be for academic credit, noncredit, or Professional Development (PD) units. Please see the individual class or classes that you are interested in for details.
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How can I learn about school policies?
To learn more about school policies, return to the home page and click on "About Us" link in the upper right top navigation bar or click here.
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Questions About Enrollment, Payment, and Tuition
How do I register?
To register online, click on the Register link at the upper left of the web site. After you register to the site, you can then purchase and enroll in a class.
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I don't have a credit card; how do I pay by check, money order, or bank draft?
Even if you don't pay with a credit card, you still need to register online or by phone. Then make your cashier's check or money order payable to edPal LLC and mail it to: edPal LLC, 1014 Lincoln Avenue, San Jose, CA 95125. Please include your name and email address with the class and session that you would like to enroll in.
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Do you offer financial aid?
Currently, Magellan University does not offer financial aid. However, there are several options available for those who need financial assistance. Take a look at the Pillar's Scholarship that is listed on this website.
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Will my district accept your credits?
Participants are advised to check with their school district to get approval prior to registering for a class since tuition is nonrefundable.

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Miscellaneous Questions on How classes Work and Other class Access Inquiries
What do I do if I forget or misplace my username or password?
If you forget or misplace your ID or password, click on the "I forgot my password" link in the Sign In page. Or, click here now.
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What if I have more questions about taking a class?
If you have questions or concerns about enrollment, registration, about the academic credit or PD's received, or other questions, you can talk with your school contact person about them. Return to the home page and click on "Contact Us" at the top of the web site or click here now.
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If I take an online class, where can I find help with technical problems?
For help with any technical problems, please send an e-mail to technical support.
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Questions About Student Skills
Is distance learning right for me?
Distance learning allows for flexibility -- you can work on your class any time of the day or night, without traveling to a classroom, work at your own pace, do your assignments and participate in class discussions from anywhere. All you need are good organizational and time management skills and a willingness to learn in an exciting interactive environment!
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Questions About the Teacher Education and BTSA Standards
What is the purpose of the Beginning Teacher Standards and Assessment (BTSA) program?
The Beginning Teacher Support and Assessment (BTSA) Program is an initiative to provide formative assessment and individualized support based on assessment information for beginning teachers. BTSA is co-administered by the California Department of Education (CDE) and the California Commission on Teacher Credentialing (CCTC).
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